8tk10 — Data Protection

Your privacy is our responsibility

Every piece of your information on the 8tk10 platform is protected under SSL encryption and strict security protocols — with complete transparency.

1

Introduction & Scope

This Privacy Policy ("Policy") applies to all users of the 8tk10 platform. It describes what types of personal information 8tk10 collects, how that information is used and stored, and what measures we take to protect your data.

By using 8tk10's website or services, you are considered to have fully accepted the terms of this Privacy Policy. If you do not agree with any part of this Policy, please refrain from using the platform.

This Policy has been prepared in accordance with the applicable laws and regulations of the People's Republic of Bangladesh relating to digital security and data protection. 8tk10 may update this Policy at any time, and a notice will be published on the website when changes are made.

2

What Information We Collect

8tk10 only collects information that is essential to providing its services. The various types of information collected are described in detail below:

Identity Information

Name, date of birth, nationality, and identity document details provided at the time of registration. This information is required for age verification.

Contact Information

Email address, mobile number, and postal address where required. Used for account communication and important notifications.

Financial Information

Transaction details via bKash, Nagad, Rocket, Upay, or bank transfer. We do not store full payment card numbers.

Technical Information

IP address, device type, browser information, operating system, and login time are collected automatically.

Gaming Activity Information

Betting history, win/loss records, session duration, and preferred game categories. Required to ensure responsible gaming.

Cookie & Tracking Information

Cookies and similar technologies are used to improve the user experience on the website. Cookies can be managed through browser settings.

3

Purpose of Information Use

8tk10 uses collected information only for the following legitimate purposes. Information is never sold to third parties for any purpose.

  • Completing account registration, management, and verification processes.
  • Processing all financial transactions, including deposits and withdrawals.
  • Providing customer support via 24/7 live chat and email.
  • Ensuring platform security and preventing fraudulent activity.
  • Enforcing responsible gaming policies and improving the user experience.
  • Meeting applicable legal obligations and regulatory requirements.
  • Sending bonus offers and promotional information with your consent.

We will never disclose your personal information to unauthorized third parties or sell it to other organizations for marketing purposes.

4

Information Disclosure & Sharing

8tk10 may share your information with third parties in limited and specific circumstances. We exercise the utmost caution in such cases.

4.1 Service Provider Partners

Payment processors (bKash, Nagad, Rocket, Upay, and financial institutions involved in bank transfers), technology infrastructure providers, and security service providers. All such partners are contractually bound to protect your information.

4.2 Legal Obligations

8tk10 may be required to provide information to relevant authorities pursuant to a court order, government directive, or legal process. In such cases, you will be notified to the extent possible.

4.3 Security & Fraud Prevention

In the interest of platform security and user protection, limited information may be shared with specialist security agencies to assist in investigating suspicious activity.

8tk10 never sells or rents your personal information to advertisers, marketing agencies, or unrelated third parties.

5

Information Security Measures

8tk10 follows the highest industry standards to protect your information. Our security infrastructure operates at the following levels:

  • SSL/TLS Encryption: All communication between the website and server is conducted over encrypted channels.
  • Encrypted Data Storage: Stored sensitive information is protected by strong encryption algorithms.
  • Access Control: Only authorized personnel have access to your information, strictly on a need-to-know basis.
  • Regular Security Audits: Regular security reviews are conducted to identify system vulnerabilities.
  • Two-Factor Authentication: An additional verification layer is used to protect your account.
  • Firewall & Intrusion Detection: Active monitoring systems are in place to prevent unauthorized access and cyberattacks.

While no technology can guarantee absolute security, 8tk10 always maintains its best efforts to protect your information.

6

Data Retention Period

8tk10 retains your information only for as long as necessary to fulfill the original purpose of collection or to comply with applicable legal obligations.

6.1 Active Accounts

Information is retained for as long as your account remains active. Even after an account is closed, some information may be kept for a specified period for legal and regulatory reasons.

6.2 Transaction Information

Information relating to financial transactions and betting history is retained for the period required by financial regulatory requirements.

6.3 Data Deletion

Once the designated retention period has ended, your information is permanently deleted or anonymized using secure methods. To request deletion of your data, contact us at [email protected].

7

Cookie Policy

The 8tk10 website uses cookies and similar tracking technologies to make your browsing experience easier and more personalized.

7.1 Essential Cookies

These cookies are essential for the basic functionality of the website — such as maintaining login sessions and security verification. Disabling them may prevent the platform from working properly.

7.2 Functional Cookies

These cookies are used to remember your preferences (such as language selection). They improve your experience but are not required for the platform's basic functionality.

7.3 Analytics Cookies

Statistical data is collected to understand how users interact with the platform. This data is analyzed in aggregated form and is not personally identifiable.

You can delete cookies or stop accepting new cookies at any time through your browser settings. Please note that disabling certain cookies may make some features of 8tk10 harder to use.

8

Your Rights

Every user registered with 8tk10 retains the following rights over their personal information:

Right to Access

You have the right to know what information 8tk10 collects and processes about you. Details will be provided upon request.

Right to Rectification

If there is incorrect or incomplete information in your account, you may request that it be corrected.

Right to Erasure

In certain circumstances, you have the right to request that your personal information be deleted.

Right to Restrict Processing

You may request that information processing be temporarily suspended due to a dispute over accuracy or for other reasons.

Right to Data Portability

You may receive your information in a structured, common format and transfer it elsewhere.

Right to Withdraw Consent

You may withdraw consent-based information processing at any time. This will not affect processing that took place prior to withdrawal.

To exercise any of the above rights, email [email protected] or contact us via 24/7 live chat. We will process your request as promptly as possible.

9

Protection of Minors

8tk10 is intended for persons aged 21 and above only. We do not knowingly collect or process any information from minors.

An age verification process is in place during registration. If a user is identified as a minor, their account will be closed immediately and any collected information will be deleted. If a parent or guardian discovers that their child has registered on 8tk10, please contact us immediately at [email protected].

10

Third-Party Services

The 8tk10 platform uses software from game providers including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, Microgaming, and others. These providers operate independently under their own privacy policies.

The privacy policies of bKash, Nagad, Rocket, Upay, and associated banks apply to their respective payment services. We recommend that you review the privacy policies of these parties as well.

8tk10 is not responsible for the privacy practices of third-party services. This Policy applies only to operations directly managed by 8tk10.

11

Policy Updates

8tk10 may update this Privacy Policy from time to time. For significant changes, we will publish a clear notice on the website and notify registered email addresses.

Continued use of the platform after any changes will be considered acceptance of the updated Policy. The latest effective version will always be available on this page.

12

Contact & Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact our data protection team through any of the following channels:

Email Support
Support available in Bengali and English
Live Chat
Active 24/7
For immediate assistance

We give the highest priority to any request relating to your data protection. 8tk10 is committed to responding to your complaint or request as quickly as possible upon receipt.

To learn more about 8tk10's terms and conditions, please visit our Terms & Conditions page. To learn about responsible gaming, please read our Responsible Gaming page.